Why can’t I suggest pre-orders and new releases?

Since every Queens Public Library branch has its own budget and collection development plan, we want to make sure that the Suggest-A-Purchase budget is not spent on items already on order. Items still not available in our catalog 30 days after release are usually safe from redundancy. This policy also decreases any confusion about who is first in line to reserve the title.

Why can’t I suggest other formats?

While Queens Public Library would love to provide an online suggestion service for every format, budget and staff limitations keep us restricted to our most popular formats; books, DVDs and CD audiobooks. We do plan on expanding the service when the necessary resources become available.

My suggested book was rejected as not available, out of print, out of stock, etc. but I see it for sale on Amazon.com. Why don’t you order it from there?

Queens Public Library orders materials from approved vendors (i.e., Ingram and Baker & Taylor) who give us discounts, free shipping, tax exemption, and other benefits specific to public libraries. Amazon.com and other online retailers do not offer the same level of service. Most importantly, online retailers demand payment up front and will not invoice us in the manner that New York City and New York State require.

What kind of suggestions are usually rejected?

Most commonly, books that exceed our budget or are more appropriate for an academic library (i.e., textbooks). While our discounts and budget can change, it is safe to assume that most books with a retail price over $60 will likely be rejected. Also, books that are designed to be written in, cut up for crafts, contain posters or stickers, or have special packaging will not be ordered.

What should I do if I know the book I want is out of print or too expensive?

Queens Public Library is able to request books from other library systems via interlibrary loan. There is a separate form for that service.

Is there a limit to the number of books I can suggest?

The current limit is 5 unresolved suggestions. A suggestion is resolved when you receive an email saying whether or not it will be purchased. Please bear in mind that all of your suggested books could arrive together, which may not be convenient for you. Please use your discretion and best judgement when using the Suggest A Book service; people who abuse the service may be blocked from submitting further suggestions.

Can I request a series or a book from a series?

The Suggest-A-Book service is for stand-alone books, not series. Each Queens Public library is responsible for maintaining their fiction series books. Please use our catalog to see which libraries carry the series and contact them. For a new series, please contact your home library. If the book you want is more than six months old, you may also request it on interlibrary loan here: https://queenslibrary.org/research/interlibrary-loan.

How can I get audiobooks?
  • Search for an audiobook or get it from one of the featured carousels, and go to its detail page.
  • Depending on the item’s availability, you will be shown either a “Borrow” or “Hold” option.
  • If you select “Hold,” you will be placed on a waitlist until the item becomes available.
  • If you select “Borrow,” you should be able to listen to the audiobook.
How can I get movies and videos?
  • Search for a video or get it from one of the featured carousels, and go to its detail page.
  • Depending on the item’s availability, you will be shown either a “Borrow” or “Hold” option.
  • If you select “Hold,” you will be placed on a waitlist until the item becomes available.
  • If you select “Borrow,” you should be able to watch the video.
How can I get eMagazines?
  • Search for any eMagazine or get it from one of the featured carousels, and go to its detail page.
  • Select the “Borrow” option.
  • You should now be able to read the eMagazine.
How do I return an eMaterial?
  • Go to “My Account” and open the “Downloads” section where you will see all your currently borrowed items in the list.
  • All the returnable eMaterials will have a return option.
How am I notified when my hold is ready?

You should receive an email notification from the vendor when a hold becomes available.