Book A Librarian Book-A-Librarian at the Central Library for a one on one 30 minute session with a librarian to get help with: Learn More Chat With A Librarian QL Chat is a live, online reference service for questions that require only short, factual answers that can be found in online resources. Learn More Email A Librarian Queens Library's "Ask a Librarian" email reference service provides answers to basic information requests or direction to specific reference sources. Learn More Phone/Text A Librarian Phone/Text A Librarian staff provide brief answers to factual questions, or suggest locations and resources that might help you answer questions. Learn More Request A Library Tour The Central Library provides tours for individuals or groups that come to the library. Learn More