All New Yorkers can access free and safe immigration legal help through ActionNYC at Queens Public Library. The City-funded program provides free immigration legal screenings and representation in your language, as well as referrals to other providers of legal and non-legal services.

ActionNYC is available to everyone living in New York City. Your immigration status does not matter or impact your ability to use ActionNYC services. Any information you provide when requesting or receiving services is confidential and will not be shared with anyone outside the program without your consent.

To schedule an ActionNYC appointment, call QPL ActionNYC Outreach Assistant Olaiza Castillo at 347-707-6096 or email at Due to the COVID-19 pandemic and until further notice, all immigration screenings will be conducted by telephone. 

By connecting with ActionNYC at Queens Public Library, you can get: 
●    Connections to City-funded, free and safe immigration legal help including comprehensive immigration legal screenings and representation for cases including: 
○    Citizenship, green card applications and renewals, Deferred Action for Childhood Arrivals (DACA), Temporary Protected Status (TPS), and more
●    Information on immigration policy and answers to immigration-related questions
●    Referrals to other community-based resources and support services
In addition to calling the library number listed above, you may learn more at You can also call the City-funded and safe ActionNYC Hotline between 9AM to 6PM, Monday to Friday at 800-354-0365. This hotline is free and anonymous, and help is available in over 200 languages. 

ActionNYC is a partnership between the Mayor's Office of Immigrant Affairs and New York City Department of Social Services / Human Resources Administration. ActionNYC in Libraries partners include Brooklyn Public Library, New York Public Library, Queens Public Library, and Immigrant Justice Corps.