Tax department employees from the New York State Department of Taxation and Finance will walk you through online tax software, step-by-step, as you complete your own tax return. It’s quick, easy, and secure! They’ll help you prepare and e-file your income tax return in person. You qualify for assistance if you earned $89,000 or less in 2025. You must have an active e-mail account and basic computer skills to use an on-site computer or your own device. You can schedule an appointment by visiting https://www.tax.ny.gov/tap/ or walk-in for assistance. NYS tax assistance at Central Library will be available in English, Spanish, and Urdu/Bengali. The last appointment will be taken one hour before ending time. Schedules are subject to change.