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Step 1 Category

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Library Card & AccountCustomer Service FeedbackTechnical Issues with Queens Public LibraryQueens Public Library Mobile Devices

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What item describes your request*

Select service itemI want to report a lost or stolen cardI have a question about fees on my cardI returned a book but it is still on my cardI can’t login to My AccountI need to reset my PINI can’t renew an itemI can’t request a bookI am not receiving email notificationOther questions about My Account

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What item describes your request*

Select service itemFeedback about your website and online servicesI want you to know

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What item describes your request*

Select service itemI have a problem with electronic books/videos/music/audio booksI have a problem with research databasesI have a problem with online card registrationI have a problem resetting my PIN I have a problem searching your websiteI have a problem with remote access to your databasesI have a problem with an online paymentOther technical issues

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What item describes your request*

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Step 2 Contact Information

Step 3 Request Details

Step 4 Review & Submit