DUTIES AND RESPONSIBILITIES:

Reporting to the Assistant Director of Compensation and Talent Acquisition, the Senior Analyst, Compensation and HR Metrics is responsible for compensation functions including position review, job documentation and description, grading, salary survey participation, special projects, Human Resources (HR) metrics and organizational management of the Library’s enterprise system (SAP). 

Under the direction of the Assistant Director of Compensation and Talent Acquisition, this position also assists in salary administration and performance management.  Performs other duties as assigned.

Salary Administration

  • Responsible for administering all negotiated union increases. This includes the annual “across the board” increases. 
  • Manages and administers union salary plans, inclusive of longevity increments, merit based pay, assignment differentials and general wage increases.
  • Facilitates the periodic analysis of non-union compensation levels.
  • The Senior Analyst, Compensation and HR Metrics must be able to meet with staff and explain their pay and upcoming increases.

HR Metrics and Analytics

  • Collects and compiles HR metrics and data from a variety of sources including the human resource information system (HRIS), management and employee surveys, exit interviews, employment records, government labor statistics, competitors’ practices, and other sources.
  • Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations.
  • Prepares reports of data results.
  • Identifies and recommends reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics.
  • Responsible for providing and responding to ad hoc people data and analytics requests.
  • Enhance DEI demographics analysis and presentation.

SAP Organizational Management

  • Creates and maintains organizational structures within SAP- HR.
  • Creates/deletes and modifies positions as needed.
  • Produces organization-wide position control reports.
  • Maintains relationship integrity within SAP database; troubleshoots within module; assists and trains other staff; assists in the development of new structures and reports.
  • Performs systems assessment and implementation as needs arise (e.g., applicant tracking system, HRIS system, learning management system, etc.).
  • May assist with data maintenance for Kronos and Performance Management systems.

Performance Management

  • Assists in the development, implementation, and maintenance of the Queens Public Library (QPL) Performance Management Process.
  • Consults with staff on the usage of the tools; advises managers on the development of standards and measures of performance.
  • Assists in the fine-tuning of the ratings and pay increase calculations.

Special Projects:

  • Performs specialized research and analysis on to resolve compensation or classification issues. 
  • Projects include FLSA and labor law related matters, Tri-Library initiatives, attrition analysis, etc. 
  • Utilizes a variety of informational sources for research; recommend course of action to ensure QPL compliance with federal, state, and local laws.
  • May support recruitment efforts in key areas.

Salary survey participation:

  • Participates in various salary surveys such as Mercer, ALA, etc., so that QPL can be included in the regional and national databases.

REQUIRED QUALIFICATIONS:

  • Bachelor’s Degree required, preferably in Human Resources, Business Administration or related field.
  • At least 3 years of experience in Compensation or HR Data Analyst roles.
  • Excellent verbal, written, and interpersonal communication skills required. Ability to work in a fast-paced, priority-shifting environment with strict adherence to deadlines required.
  • Knowledge of compensation principles/methods required.
  • Ability to work independently and with all levels of staff.
  • Advanced skills in Microsoft Suite, especially Word, Excel and PowerPoint required.
  • Working knowledge of organizational management for SAP or related enterprise system required.
  • Experience working with Kronos Timekeeper preferred.

ABOUT QUEENS PUBLIC LIBRARY:

Queens Public Library is a national and international leader in the delivery of public library service.  Our mission is to transform lives by cultivating personal and intellectual growth and by building strong communities. Queens Public Library welcomes innovators and leaders to contribute to a long history and dynamic future of serving the most diverse county in the United States. Queens Public Library is a private, non-profit corporation with 1,700 employees serving 66 locations.

TO APPLY: Send your resume and cover letter to Employment@queenslibrary.org and reference “Senior Analyst, Compensation and HR Metrics - QLWEB” in the subject line. Resumes will only be accepted by email. 

The Queens Public Library is an Equal Opportunity Employer.