The Prison, Jail, and Reentry Services Assistant Director works within Correctional Outreach Services to provide prison, jail, youth justice, and reentry services programming and projects. The Assistant Director plans, organizes, coordinates, and supervises the Queens Public Library’s (QPL) Correctional Outreach Services. The Assistant Director supervises staff at several library locations, correctional facilities, and local and government agencies. The Assistant Director reports to the Director of Community Engagement and Outreach. Performs other duties as assigned.


  • Supervises, trains and evaluates Jails, Prison, Reentry and Correctional Outreach Services Staff.
  • Assists with hiring hourly rate staff and participates in the hiring process for full-time staff.
  • Provides logistical and decision-making support to staff.
  • Provides managerial support for daily operations
  • Supervises staff in-person and on site at Rikers Island, other onsite locations and at Queen Public Library.
  • Oversees the implementation, execution, and evaluation of prison, jail, and reentry programs, including the rolling cart, reference, and any tablet services within Rikers.
  • Provides reference and research support for Juvenile Justice Programs.
  • Provides routine mentoring and training opportunities for staff.
  • Delegates funding for the prison, jail and reentry programs and services.
  • Provides periodic reports on the status of programs, staff, and resources.
  • Supports the Correctional Outreach team in ensuring the strategic goal setting and planning is followed through to fruition.


  • Creates the processes and protocols to develop high-quality programs for individuals who are currently incarcerated and returning to their neighborhood communities.
  • Oversees the implementation, execution, and evaluation of prison, jail, and reentry programs, including interlibrary loan and other coordinated library services with Queensboro.
  • Assists the Director of Community Engagement and Outreach to plan, expand and implement existing and new programmatic initiatives and facilitate a more cohesive, streamlined approach to programming.
  • Liaises with Community Library Services and Program and Services Directors to create prison, jail and reentry services programs.
  • Co-leads new initiatives for prison, jail, and reentry patrons.
  • Attends internal and external meetings to advocate for programs and services, including meetings with governmental entities.
  • Promotes staff and partner understanding of the library’s programs and services.
  • Oversees the evaluation of prison, jail and reentry programs and services.
  • Supervises day-to-day correctional outreach activities, including department hosted programs.
  • Ensures contract compliance and budget considerations.
  • Remains knowledgeable of new trends and best practices to help develop and maintain programs and services.


  • Leads, collaborates with, supports, and conducts performance reviews for an experienced team of program staff.
  • Works to establish mechanisms that will ensure regular and timely updates across the department to promote cross-pollination of ideas, knowledge-building and resource-sharing, including regular meetings.
  • Prioritizes programmatic objectives and determines effective use of programming staff capacity alongside the Director of Community Engagement and Outreach.
  • Works with the Marketing and Communications Department to develop new and creative strategies designed to enhance the promotion of QPL’s programs and services.


  • Co-creates a mission, vision and strategic plan for jails, prisons, and reentry programs and services based on external and internal data.
  • Co-creates the strategic vision for prison, jail, youth justice, and reentry programs and services, with the Director of Community Engagement and prison, jail, youth justice, and reentry services library staff.
  • Coordinates with the Director of Community Engagement and the Queens Public Library Foundation for future and ongoing funding opportunities.
  • Assists and supports the development staff in shaping relevant grants proposals.
  • Works with other departments to eliminate barriers to new or current library services for jails, prisons, and reentry patrons.
  • Maintains a continued awareness of current reading trends and literature for this population and type of library service.
  • Identifies trends, needs, and statistics that will inform programming and services in person, virtual and hybrid.


  • Bachelor’s Degree in Criminal Justice, Psychology, Social Work, Public Administration, Social Services, Library Studies or related field required.
  • 2 years of Library or prison, jail, and reentry services experience required.
  • 2 years of supervisory experience required.
  • Must be able to obtain and maintain NYC and NYS correctional facilities clearances. Valid NYS identification required.
  • Must be highly organized and detail oriented. Must have excellent oral and written communication skills. Strong organization and administrative skills including experience with tracking program attendance, researching and preparing reports.
  • Must be proficient and knowledgeable in technology (i.e. Office Suite, Word, Excel, and PowerPoint, social media, video conferencing, etc.).
  • Must have the ability to establish rapport with and be sensitive to diverse cultural groups.


  • Master’s Degree in a related field preferred.


Queens Public Library is a national and international leader in the delivery of public library service.  Our mission is to transform lives by cultivating personal and intellectual growth and by building strong communities. Queens Public Library welcomes innovators and leaders to contribute to a long history and dynamic future of serving the most diverse county in the United States. Queens Public Library is a private, non-profit corporation with 1,700 employees serving 65 locations.

TO APPLY: Send your resume and cover letter to QLcareers@queenslibrary.org and reference “Assistant Director, Prison, Jails & Reentry Services - QLWEB” in the subject line. Resumes will only be accepted by email. 

Starting annual salary range is $84,104 – $87,277.

The Queens Public Library is an Equal Opportunity Employer.